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Loading…/// service / voice ai agents
Voice agents that pick up on the first ring, qualify like your best rep, and book the meeting before the caller hangs up.
/// the problem
Most teams pay top of funnel prices and lose a third of the calls before anyone says hello. Missed-call rates above 30% are normal, after-hours leads die in voicemail, and the SDR who finally calls back gets a cold reception two days later. If a lead has to wait, the lead is no longer yours.
/// our approach
The work bends to the account, but the sequence does not. Foundations first, then the engine, then the cadence that compounds it.
We sit on real calls with your team, transcribe the patterns, and turn the top five intents into a decision graph the agent actually follows.
CRM, calendar, ticketing, dialer. The agent does not work in a silo — it reads availability, writes contact records, and routes warm transfers in real time.
Every week we score a sample of conversations, ship prompt and routing changes, and report what shifted. The agent gets better the way a human rep would.
/// deliverables
Five things, scoped, dated, owned. Not a 40-page deck of opinions.
/01/ deliverable
Picks up on ring one, handles intent, urgency, and routing across your locations or teams.
/02/ deliverable
Slot-aware booking inside the call, with confirmations sent over SMS and email before hangup.
/03/ deliverable
A scripted brain built from your real call data — not a generic FAQ bot pretending to be a salesperson.
/04/ deliverable
Two-way sync into HubSpot, Salesforce, GoHighLevel, or your homegrown stack. Warm transfers to a human when it matters.
/05/ deliverable
Sampled QA, intent breakdown, booked-job rate, and the prompt changes shipped that week.
/// stack
Opinions held loosely. We use what fits the account, not what fits the agency's slide deck.
/// kpis we move
Real ranges from real engagements. We share the math behind each on the first call.
/01/ missed-call rate
During covered hours, almost every call is answered.
/02/ speed-to-lead
Inbound forms get a callback before the tab closes.
/03/ booked-job rate per call
Same call volume, twice the booked work.
/04/ cost per qualified call
Fully loaded, including platform and minutes.
/// frequently asked
No. We use the current generation of realtime voice models with custom voices and barge-in handling. In double-blind tests inside our pilot accounts, callers identify the agent as human roughly 8 out of 10 times.
/// related work
30-minute call. We’ll map the unlock. No deck.